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Sleep Number Mattress Review: Test Lab Ratings

Up to $200 off + free premium delivery
Price Range: $999 – $13,799
Mattress Type: Adjustable Mattress
Firmness Options: Adjustable: Soft (3) to Firm (8)
At a Glance
An adjustable mattress that allows the user to customize the firmness of each side from soft to very firm. This is a great option for couples with different firmness preferences, and a wide range of options ensures most sleepers can find designs that meet their needs.
Ratings Summary
8/10
6.5/10
8/10
7/10
7/10
8.5/10
Pros
- Adjustable firmness settings for each side of the mattress
- App-based controls are intuitive and user-friendly
- Upgrades include active cooling features and zoned support
Cons
- Limited edge support for most models
- Expensive pricing and extra delivery fees
Table of Contents
Sleep Number, a well-known maker of adjustable mattresses with air chambers, gets its name from the 1 to 100 scale it uses to represent firmness levels. Each Sleep Number mattress is adjustable, allowing each user to fine-tune the cushioning and support levels of their sleep surface to align with their body type and sleep position(s).
The company currently produces three mattress collections:
- The Sleep Number ComfortMode collection consists of two adjustable mattresses cushioned with adaptive foam. This is the company’s most affordably priced collection.
- The Sleep Number ComfortNext collection features three adjustable mattresses with mid-range price-points. These include a standard model with zoned transitional foam for targeted support, and two upgrade models that also contain microcoils for added bounce and cushioning in the comfort system.Â
- The Sleep Number Climate collection consists of two adjustable mattresses equipped with active cooling and airflow features. This is the company’s most expensive mattress collection.
In this review, we’ll take a closer look at each Sleep Number adjustable mattress collection to help you decide which model, or models, are best suited to your needs. We’ll also discuss Sleep Number prices, size availability, shipping rates, and trial and return options.
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Sleeping Style and Body Weight
Side Sleepers
Since Sleep Number mattresses are adjustable, they can accommodate a wide range of sleeper profiles. However, our hands-on tests show these adjustable mattresses are particularly well suited to side sleepers.
Sleeping on your side concentrates your body weight along that side, placing a great deal of pressure on your shoulders and hips. A mattress that’s too soft can cause your shoulders and hips to sag into the bed’s surface, forcing the spine out of alignment. However, a mattress that’s too firm does not offer enough cushioning and can create painful pressure points. Most side sleepers do well with a mattress that’s medium to medium firm.
The adjustable design of Sleep Number beds allows side sleepers to determine the right level of support for them. With the exception of the standard ComfortMode model, these adjustable mattresses also contain zoned transitional foam to push back against the extra weight in your midsection. Most side sleepers up to 230 pounds should be able to find an exceptionally comfortable setting on any Sleep Number mattress. Those who weigh over 230 pounds may want to consider a model with less cushioning material, which makes them less likely to sink excessively into their mattress.
Back Sleepers
Sleeping on your back creates pressure in the lumbar area. A mattress that’s too soft allows the hips to sink into the mattress excessively, disrupting spinal alignment and potentially causing back pain. However, a mattress that’s too firm causes the hips to sit on top of the bed, creating a gap between the lower spine and mattress surface.
Like our side sleepers, the back sleepers on our team were very impressed with Sleep Number’s mattress selections. With the ability to switch between soft, firm, and anywhere in between, each model provides a comfortable sleep surface for back sleepers. The zoned transitional foam found in most of these adjustable mattresses is also crucial for supporting back sleepers and preventing them from sinking too much.
Stomach Sleepers
Stomach sleepers are at a greater risk of back pain. Without enough support, your midsection can sink into your mattress, creating an unnatural U shape in the spine. Although stomach sleepers require a firmer sleep surface to maintain a good posture, most also prefer some cushioning.
We expect most stomach sleepers to prefer the moderate cushioning of ComfortMode mattresses over the plusher models with deeper comfort systems. Even with adjustable firmness, stomach sleepers may still sink too much on adjustable mattresses with thick comfort layers.
Mattress Performance
In addition to the hands-on feedback from our team, we conduct a number of quantitative tests in our Test Lab. The below ratings are based on the experience of our testers.
Sleep Number Mattress Review Breakdown
Sleep Number currently offers seven different mattress models split into three mattress collections. Each model has a unique design, but all seven share the same basic foam-over-chamber construction.
The standard Sleep Number ComfortMode mattress is constructed with an adaptive polyfoam comfort layer over transitional polyfoam. With the upgraded ComfortMode Lux, the transitional layer is zoned to feel firmer and more supportive beneath the midsection.
Interested in learning more about what goes into a good mattress?
Check out our guide on mattress construction here.The standard Sleep Number ComfortNext shares a similar design to the ComfortMode Lux, with a comfort layer of adaptive polyfoam over zoned transitional polyfoam. The ComfortNext Lux and ComfortNext Ultra build on this design by added a layer of microcoils to the comfort system, which provides extra airflow and cushioning for the torso and hips.
The Sleep Number ClimateCool also contains adaptive polyfoam in its comfort system, along with active heating and cooling panels that allow you and your partner to set a specific temperature for your respective sides of the bed. You can upgrade to the Sleep Number Climate360 — the brand’s priciest mattress — which adds ventilation channels to the comfort layers for additional airflow and cooling.
All Sleep Number mattresses are built with adjustable air chambers in their support cores. You can use the Sleep Number companion app to adjust the firmness settings and, on Climate models, temperature levels. The app is free to download and use.
Sleep Number ComfortMode Collection
Firmness | Adjustable: Soft (3) to Firm (8) |
|---|---|
Mattress Type | Adjustable Mattress |
Construction | Cover Material:Polyester Comfort Layer:
2.5-3″ adaptive polyfoam Support Core:Air Chambers |
Sleep Number ComfortNext Collection
Firmness | Adjustable: Soft (3) to Firm (8) |
|---|---|
Mattress Type | Adjustable Mattress |
Construction | Cover Material:Polyester Comfort Layer:
3-3.5″ adaptive polyfoam Support Core:Air Chambers |
Sleep Number Climate Collection
Firmness | Adjustable: Soft (3) to Firm (8) |
|---|---|
Mattress Type | Adjustable Mattress |
Construction | Cover Material:Polyester Comfort Layer:
3-3.75″ adaptive polyfoam Support Core:Air chambers |
Sleep Number Mattress Sizing
Size availability varies by Sleep Number model. Twin, twin XL, and full sizes are only available with select ComfortMode and ComfortNext models. In addition to standard sizes, you can also choose from split king and California king styles. Additionally, “FlexTop” have top halves that can can be elevated or lowered using an adjustable bed while the bottom halves remain fixed.
Weight varies from model to model, so exact measurements are not available for any given bed. Queen-size Sleep Number mattresses typically weigh between 60 and 75 pounds.
Sleep Number ComfortMode Collection
Sleep Number ComfortNext Collection
Sleep Number Climate Collection
Trial, Warranty, and Shipping Policies
Availability
Sleep Number mattresses are available both in stores and online. For sleepers who prefer the in-person shopping experience, Sleep Number operates a large network of over 600 locations across the United States. You can check the company’s website to find a Sleep Number store near you.
If you’re looking to buy online, you can purchase the Sleep Number Classic Series directly through the company’s website.
Shipping
Sleep Number ships to all 50 states. The company doesn’t currently offer international shipping for mattresses.
Standard shipping incurs a $150 surcharge. For this option, the mattress is delivered directly to your doorstep. Please note that Sleep Number often lowers the delivery cost or offers free delivery during select sales and promotion periods.
Additional Services
Sleep Number mattresses include in-home delivery, assembly, and old mattress removal. This service starts at $250 and includes upgrades that can increase the fee even more.
Sleep Trial
Sleep Number mattresses come with a 100-night sleep trial, which begins the day your new mattress arrives. Sleep Number requires a 30-day break-in period for you to adjust to your new mattress. If you're not satisfied after 30 days, you can exchange it for another model or return it for a refund of the purchase price. Return shipping fees apply.
Warranty
Sleep Number models are protected by the company’s 10-year limited warranty. The warranty begins on the date of purchase and protects your mattress against defects in materials or workmanship under conditions of normal use.
For the first 2 years, the mattress is protected by a full warranty. Sleep Number will repair, replace, or refund your mattress or its components if it confirms a qualifying defect.
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