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Casper and Tempur-Pedic are two of the most well-recognized brands in the mattress industry. Casper is a young company that has soared in popularity while driving the trend toward online mattress shopping. Tempur-Pedic, on the other hand, is an established brand that carries decades of experience built upon the quality of their TEMPUR memory foam.

Given the strength of these companies, it’s no surprise that shoppers often find themselves choosing between them. Each provides a diverse set of mattress types and firmness levels to give customers an abundance of options. While choice is great, it can also make it hard to make a final decision about whether to go with Casper or Tempur-Pedic.

Our in-depth comparison puts these two brands head-to-head so that you can see for yourself how they stack up with regard to sizing, construction, pricing, and performance. We’ll highlight some of the most important things to look for and explain what you need to know about shipping, returns, and warranties.

Quick Look

We’ve worked hard to show you which mattresses are the best fit for you. Check out our full mattress guides listed below!

Price Range (Queen)

$695 – $2,895

$1,999 – $5,599

Firmness Options

Medium (5), Medium Firm (6)

Soft (3), Medium (5), Firm (7)

Standout Features
  • Diverse selection of hybrid and all-foam options.
  • Mattresses built with zoned support systems and a balance of pressure relief and bounce.
  • Eco-friendly cover that uses recycled plastic bottles.
  • Broad range of prices that includes both budget and luxury options.
  • High-end and durable memory foam comfort layers.
  • Standout motion isolation and contouring.
  • Wide product line with hybrid and all-foam options plus numerous firmness choices.
  • Free White Glove delivery with almost all models.
Models
Sleep Trial & Warranty
  • 100 Nights (30-Night Requirement)
  • 10 Year, Limited
  • 90 nights (30-night requirement)
  • 10 Year, Limited
Customer Service
  • A+
  • A+
Sleep Foundation Exclusive Offer!

Up to 60% off

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$2,499 from Tempur-Pedic (queen)

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Sizing Options

Whether it’s shopping for clothes, a car, or a mattress, getting the right size is important for your overall satisfaction. When it comes to mattresses, the size determines the surface area available on your bed. It’s natural to want more space, especially for couples, taller people, and anyone who simply likes to stretch out. Still, bigger isn’t always better because the mattress has to fit comfortably in your bedroom.

In addition to the size, mattress height and weight are worth considering as well. Depending on the bed frame you use, the height can change what it’s like to get in and out of bed. People with hip, knee, or back problems often want a higher mattress to make it easier to get up from bed. Mattresses that are extra-tall may require fitted sheets with added pocket depth.

For most people, the weight of a mattress isn’t a top-of-mind concern on a nightly basis, but it can be a big deal when you have to move or if you want to reposition the mattress in your home.

Casper

Tempur-Pedic

Height

11″

Size Options

Twin, Twin XL, Full, Queen, King, California King

Height

11″

Size Options

Twin, Twin XL, Full, Queen, King, California King, Split King

Height

11″

Size Options

Twin, Twin XL, Full, Queen, King, California King

Height

11″

Size Options

Twin, Twin XL, Full, Queen, King, California King, Split King

Height

13″

Size Options

Twin, Twin XL, Full, Queen, King, California King

Height

12″

Size Options

Twin, Twin XL, Full, Queen, King, California King, Split King, Split California King

Height

10″

Size Options

Twin, Twin XL, Full, Queen, King, California King

Height

12″

Size Options

Twin, Twin XL, Full, Queen, King, California King, Split King, Split California King

Height

12″

Size Options

Twin XL, Full, Queen, King, California King

TEMPUR-LuxeAdapt

Height

13″

Size Options

Twin XL, Queen, King, California King, Split King, Split California King

Height

13″

Size Options

Twin XL, Queen, King, California King, Split King, Split California King

Height

12″

Size Options

Twin XL, Queen, King, California King, Split King, Split California King

Height

12″

Size Options

Twin XL, Queen, King, California King, Split King, Split California King

Height

10″

Size Options

Twin, Twin XL, Full, Queen, King, California King, Split King

Casper’s product line has more consistent size options than Tempur-Pedic since all of their mattresses are offered in the six standard sizes: twin, twin XL, full, queen, king, and California king. Some Tempur-Pedic models, such as the Luxe and ProBreeze beds, are not offered in a twin size. However, Tempur-Pedic does offer split king and split California king models that are not specifically offered by Casper.

None of the Casper or Tempur-Pedic mattresses are especially tall or short. All of the available models fall within a range of 10 to 13 inches in height, and both companies have options that measure in at 10, 11, 12, and 13 inches.

The wide range of weights in the Casper and Tempur-Pedic mattresses reflects the fact that the companies have both all-foam and hybrid models. Because of their steel coil layers, hybrids tend to weigh noticeably more than all-foam mattresses. Though there is some minor variation, the Casper and Tempur-Pedic mattresses are comparable in weight if you take the mattress type and height into account.

Given the similarities between the dimensions for these brands, sizing is unlikely to be a deal-breaker or determining factor for people considering Casper versus Tempur-Pedic unless someone is shopping for a specific size (like a twin or split Cal king) that may be unavailable for certain models.

Casper Exclusive Offer!

Up to 60% off

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Tempur-Pedic Exclusive Offer!

Ready to buy? Shop Tempur-Pedic mattresses

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Construction and Materials Comparison

If you’re trying to get a sense of what drives the performance of a mattress, the first place to look is its construction. Both the individual components and the way that those materials work together provides some of the most important information about whether a mattress is likely to work for you.

Before we dive into the details of the construction of Casper and Tempur-Pedic beds, it’s worth clarifying some terminology. In any mattress, the comfort system, which may involve one or more layers, is toward the top of the mattress and most profoundly shapes the feel of a bed. Beneath the comfort system is the support core, a beefier base layer (or combination of layers) that holds up the rest of the mattress.

In an all-foam mattress, the support core is typically made of polyfoam, and the comfort system can include memory foam, polyfoam, latex, and/or textiles like cotton or wool. In a hybrid mattress, the support core is made of innerspring coils, and the comfort system can be made of foam, latex, micro-coils, and/or textiles.

Casper

The Casper lineup of five mattresses includes two all-foam options and three hybrids. While each has a distinct internal construction, all five options share a similar cover.

The Casper mattress cover is made with a blend of five types of fibers: polyester, polyester from recycled plastics, upcycled cotton, rayon, and spandex. This mix creates a cover that has a smooth and stretchy feel while retaining breathability to help it stay cool. As an added bonus, its specialty polyester helps to pull dozens of plastic bottles out of oceans and landfills. In the Casper Original, up to 57 bottles are recycled into the cover; in the Nova, up to 70; and in the Wave Hybrid, up to 121.

Another common material in the Casper mattresses is the company’s Airscape polyfoam. This foam is specially formulated to be breathable, allowing more airflow than many traditional foams. It has moderate contouring paired with moderate bounce so that it can accommodate the body, while also cutting down on motion transfer without causing sleepers to feel stuck in the bed.

Casper Original & Casper Hybrid
Casper got its start with the Casper Original mattress, still sometimes known as “the Casper.” This all-foam bed has three layers:

  • 1.5 inches of Airscape polyfoam
  • 2 inches of 3-zoned memory foam
  • 7 inches of base polyfoam

After witnessing the success of the Casper Original, the company decided to expand its offerings with the Casper Hybrid. In this mattress, the comfort system utilizes the same two layers, but the polyfoam support core is replaced with coils, giving it the following layers:

  • 1.5 inches of Airscape polyfoam
  • 2 inches of 3-zoned memory foam
  • 7-inch perimeter foam encasement around 6 inches of pocketed coils

The comfort system in the Casper Original and Casper Hybrid draws on the balanced feel of Airscape polyfoam and supplements it with memory foam that has extra conforming properties to boost pressure relief. The memory foam layer is zoned to give more cushioning to the shoulders while keeping the midsection from sagging into the foam. The Casper Original and Casper Hybrid both have a medium (5) firmness level.

The difference in the support core means that the Casper Hybrid has a higher degree of responsiveness than the Casper Original. In addition to this bounce, the Casper Hybrid provides more edge support thanks to the dense foam that surrounds the coils. The coils themselves have a pocketed design to decrease their motion transfer relative to more traditional hourglass coils.

Casper Nova Hybrid

Casper’s product development team is constantly at work, allowing the company to launch newer products like the Casper Nova Hybrid, which has four layers:

  • 1 inch of Airscape polyfoam
  • 1.5 inches of 3-zoned Airscape polyfoam
  • 2 inches of 7-zoned memory foam
  • 7-inch perimeter foam encasement around 6 inches of pocketed coils

Of the Casper mattresses, the Nova Hybrid has the softest feel, rating as medium (5) on the firmness scale. Its plusher feel is accompanied by above-average contouring that comes from both the Airscape foam and the thick layer of zoned memory foam. Even with its softer firmness level, though, the mattress retains bounce thanks to both the Airscape foam and the robust layer of innerspring coils. As in the Casper Hybrid, the foam encasement around the coils works to reinforce the perimeter of the mattress.

Casper Wave Hybrid

Casper’s Wave Hybrid is the company’s top-end, luxury model. It has a medium (5) feel and is built with five interior components:

  • 1 inch of Airscape polyfoam
  • 1.5 inches of Airscape latex
  • 1.5 inches of 3-zoned Airscape memory foam
  • 1.5 inches of zoned polyfoam with targeted gel pods
  • 7-inch perimeter foam encasement around 6 inches of pocketed coils

A key feature of the Casper Wave Hybrid is its layer of zoned polyfoam interspersed with targeted gel pods. While other zoned foams are built to suit the way most people’s weight is distributed, the pods offer greater precision in tailoring to match any given sleeper. In addition, the trifecta of Airscape polyfoam layers generate a well-rounded level of both pressure relief and bounce, and the foam-encased pocketed coils create stability and edge support. The latex in the middle of the comfort system adds some extra responsiveness and temperature control as well.

Casper Element

To provide options to shoppers of all budgets, Casper developed the Casper Element, an all-foam bed with two layers:

  • 3 inches of Airscape polyfoam
  • 6.5 inches of base polyfoam

The Casper Element has a thick layer of Airscape polyfoam that gives it a medium firm (6) feel. While it doesn’t have many bells and whistles, it is able to cushion pressure points and promote spinal alignment at an affordable price.

Tempur-Pedic

Tempur-Pedic has an extensive line of mattresses that includes both all-foam and hybrid options. Before reviewing the construction of specific models, it’s important to give background about the company’s hallmark material, TEMPUR foam.

TEMPUR is a type of memory foam. Also known as viscoelastic foam, memory foam was first created by NASA to help cushion astronauts during space shuttle launches. Later, Tempur-Pedic helped pave the way for its widespread use in mattresses.

TEMPUR memory foam has some defining features. It compresses in direct response to how pressure is placed on it and only in the areas where that pressure is applied. For a mattress, this means that the foam cradles the body and isolates motion since the compression of the foam doesn’t cause ripple effects across the material’s surface.

The original TEMPUR foam is still a popular mattress material; however, Tempur-Pedic has worked to develop new formulations with slight modifications. For example, TEMPUR-APR (Advanced Pressure Relief) has deeper contouring, TEMPUR-ES (Extra Soft) has a plusher feel, and TEMPUR-CM+ is built to facilitate more airflow through the material.

Tempur-Pedic Adapt Mattresses

The Adapt and Adapt Hybrid are some of Tempur-Pedic’s most popular mattress models because of their use of TEMPUR foam while being offered at the lowest prices of the company’s product line.

The TEMPUR-Adapt mattress has three layers:

  • TEMPUR-ES memory foam
  • Original TEMPUR memory foam
  • Base polyfoam

The TEMPUR-Adapt Hybrid also has three layers but utilizes a coil-based support core:

  • TEMPUR-ES memory foam
  • Original TEMPUR memory foam
  • Pocketed innerspring coils

Because of their dual layers of soft TEMPUR foam, both the Adapt and Adapt Hybrid provide high levels of conforming. Neither option has significant bounce, but of the two, the Adapt Hybrid has more responsiveness thanks to its coil support core. Both mattresses have a medium (5) firmness feel.

Another model in the Adapt collection is the TEMPUR-LuxeAdapt. It is offered in two firmness choices: soft (3) and firm (7). Like the other Adapt mattresses, it is made with three layers:

  • TEMPUR-ES memory foam (Soft model) / Original TEMPUR memory foam (Firm model)
  • TEMPUR-APR memory foam
  • Base polyfoam

In the TEMPUR-ProAdapt mattress, the arrangement of the foams varies depending on which firmness level is selected. It is available in a soft (3), medium (5), or firm (7) option and composed of three layers:

  • TEMPUR-ES memory foam (Soft model) / Original TEMPUR memory foam (Medium model) / TEMPUR-APR memory foam (Firm model)
  • TEMPUR-APR memory foam (Soft and Medium models) / Original TEMPUR memory foam (Firm model)
  • Base polyfoam

The last option in the Adapt line is the ProAdapt Hybrid, which has a medium (5) firmness level. It is built with three layers:

  • TEMPUR-ES memory foam
  • TEMPUR-APR memory foam
  • Pocketed innerspring coils

In all of the LuxeAdapt and ProAdapt options, customers can expect significant motion isolation and cushioning for pressure points that come from the deep conforming of the foam. The ProAdapt Hybrid offers a touch of extra bounce and edge support through its use of a coil-based support core.

Tempur-Pedic Breeze Mattresses

The focus of the Breeze mattresses is to provide a cooler night’s sleep. This can be a meaningful feature since traditional memory foam mattresses can cause significant heat retention.

One way that the Breeze models fight heat buildup is with a Phase Change Material (PCM). A PCM is crafted to keep a steady temperature by pulling in or dissipating heat as needed in response to the temperature of your body and bedroom. Along with the PCM, the Breeze mattresses have a more breathable cover that works to pull moisture away from the body so it can cool down naturally.

The PRObreeze mattress is an all-foam bed with a medium (5) firmness feel and three internal layers:

  • TEMPUR-CM+ memory foam
  • Original TEMPUR memory foam
  • Base polyfoam

The PRObreeze Hybrid has the same comfort system but switches out the polyfoam for springs. It has a medium (5) feel and three layers:

  • TEMPUR-CM+ memory foam
  • Original TEMPUR memory foam
  • Pocketed innerspring coils

Both of the PRObreeze models take advantage of the more porous TEMPUR-CM+ foam that permits greater ventilation to keep heat from collecting overnight, especially since it is working in conjunction with the cover and PCM. Nevertheless, the foam is still effective at conforming to the body and promoting spinal support. The PRObreeze Hybrid has even better ventilation since air can move easily between the coils. The hybrid model also has a springier feel and improved edge support.

The LUXEbreeze is one of Tempur-Pedic’s most expensive luxury beds. It is offered in soft (3) and firm (7) options and has the following internal design:

  • TEMPUR-CM+ memory foam
  • TEMPUR-APR memory foam
  • Base polyfoam

By using two layers of more breathable memory foam along with the cover and PCM, the LUXEbreeze enhances cooling even further while keeping the classic feel of viscoelastic foam.

TEMPUR-Cloud Mattress

One of the newest products from Tempur-Pedic, the TEMPUR-Cloud is the company’s first foray into the mattress-in-a-box market. This all-foam option is delivered directly to customers after being compressed tightly and held in a canvas bag for shipping.

The TEMPUR-Cloud has a medium (5) feel and three interior layers:

  • TEMPUR memory foam
  • TEMPUR memory foam
  • Base polyfoam

In this bed, Tempur-Pedic utilizes an updated formulation of their Original TEMPUR foam to enable the mattress-in-a-box shipping method. The top layer of this memory foam has a softer feel than the second layer, and combined, they create notable pressure relief.

Tempur-Pedic Mattress Specifications

While Tempur-Pedic describes how their mattresses are built, they do not offer detailed specifications. For example, they don’t list the thickness for each layer of their mattresses nor the exact materials used to make their covers.

For some shoppers, the lack of published specifications can be a concern because it makes it more difficult to assess the quality of the mattress. That said, given the company’s well-established track record, there is solid evidence pointing to the durability and performance of their products.

In-Depth Ratings

Any two people shopping for a mattress may be looking for entirely different features and characteristics. For this reason, it’s impossible to say that there’s one best mattress for everyone.

Instead, finding the right mattress means knowing what to look for. More specifically, it means knowing what matters most to you and looking for those traits. In that process, being aware of the following aspects of mattress performance can help guide you to the brand and model that best suits your needs.

  • Durability: Your mattress gets used every night, and to get the sleep that you need, it has to stay in good form over the long haul. If a mattress starts to sag, you won’t get the necessary amount of spinal support, and you’ll have to choose between poor sleep or buying a whole new mattress. Quality design and materials are the most important factors for the longevity of a mattress.
  • Motion Isolation: For bed partners, motion isolation can keep one person’s movement from disturbing the other person’s sleep. With this trait, there’s almost no noticeable vibration if someone tosses and turns on the other side of the bed. Memory foam provides excellent motion isolation, and this feature tends to be most important to people who share a bed and are easily awoken from their slumber.
  • Sex: If you plan to use your mattress for sex, its important to know that some beds prove to be more conducive to intimacy. Most often, that means that the mattress has considerable bounce that makes it simple to engage in sexual activity. Softer and less responsive materials, including memory foam, can sometimes pose a barrier to movement.
  • Temperature Neutrality: Overheating at night can ruin your sleep and be flat out uncomfortable. This problem tends to be worse for certain people, known as hot sleepers. A mattress can contribute to sleeping hot if its materials hold in heat or if it conforms too closely to the body and blocks refreshing, cooling airflow. Many customers find sleeping hot to be most pronounced with memory foam because of how it conforms and retains heat.
  • Pressure Relief: The right amount of support in a mattress can be the difference between waking up refreshed and waking up with aches and pains. A bed that can cushion the body’s sharpest pressure points not only eliminates uncomfortable impact but also works to keep the spine properly aligned. A deep contouring material like memory foam can provide standout pressure relief, although some sleepers may find it has too much sink to keep their body in a healthy posture.
  • Off-gassing: When a mattress is brand new, it can give off a smell from volatile organic compounds (VOCs) created during the bed’s manufacturing. VOCs tend to be smelliest with foam beds, but customers should know that they’re generally not considered to be harmful. Even for mattresses with higher levels of off-gassing, the smell normally fades away within the span of a few hours to a few days.
  • Ease of Movement: Some sleepers appreciate the ability to move effortlessly on top of their mattress. This may be because they like to modify their sleeping position or just because they find it more comfortable to sleep on rather than in their mattress. Beds with a springier feeling, including most hybrids, tend to permit easier movement while low-bounce materials like memory foam are at higher risk of a quicksand-like feeling.
  • Edge Support: Most people know that the edge of their bed is likely to be its weakest area, but that doesn’t have to mean that the bed feels unstable or that they might unexpectedly roll onto the floor. Mattresses with better edge support help prevent that unstable feeling and allow people to comfortably sit or sleep near the perimeter of the bed. The best bets for solid edge support are hybrids and firmer mattresses; soft foams that are slow to rebound can suffer from worse edge support.

Casper

Casper Original Mattress
Casper Original Mattress Casper Original Hybrid Casper Wave Hybrid Casper Element Casper Nova Hybrid
Firmness Medium (5) Medium (5) Medium (5) Medium Firm (6) Medium (5)
Durability 3 /5 3 /5 4 /5 2 /5 4 /5
Motion Isolation 4 /5 4 /5 4 /5 4 /5 4 /5
Sex 3 /5 3 /5 3 /5 3 /5 3 /5
Sleeps Cool 3 /5 4 /5 4 /5 3 /5 3 /5
Pressure Relief 4 /5 4 /5 4 /5 4 /5 4 /5
Off-Gassing 3 /5 3 /5 3 /5 2 /5 3 /5
Ease of Movement 3 /5 4 /5 4 /5 3 /5 4 /5
Edge Support 3 /5 3 /5 3 /5 3 /5 3 /5

Tempur-Pedic

Tempur-Pedic TEMPUR-Adapt
TEMPUR-Adapt TEMPUR-Adapt Hybrid TEMPUR-ProAdapt TEMPUR-ProAdapt Hybrid TEMPUR-LuxeAdapt TEMPUR-LUXEbreeze TEMPUR-PRObreeze TEMPUR-PRObreeze Hybrid TEMPUR-Cloud
Firmness Medium (5) Medium (5) Soft (3), Medium (5), Firm (7) Medium (5) Soft (3), Firm (7) Soft (3), Firm (7) Medium (5) Medium (5) Medium (5)
Durability 4 /5 4 /5 4 /5 3 /5 4 /5 4 /5 4 /5 4 /5 4 /5
Motion Isolation 5 /5 4 /5 4 /5 4 /5 4 /5 4 /5 4 /5 4 /5 4 /5
Sex 2 /5 3 /5 2 /5 3 /5 2 /5 2 /5 2 /5 2 /5 2 /5
Sleeps Cool 2 /5 3 /5 2 /5 2 /5 3 /5 3 /5 3 /5 4 /5 2 /5
Pressure Relief 4 /5 4 /5 4 /5 4 /5 4 /5 4 /5 4 /5 4 /5 4 /5
Off-Gassing 2 /5 3 /5 2 /5 3 /5 2 /5 2 /5 2 /5 2 /5 3 /5
Ease of Movement 2 /5 3 /5 2 /5 3 /5 2 /5 2 /5 2 /5 3 /5 2 /5
Edge Support 2 /5 3 /5 1 /5 3 /5 2 /5 2 /5 2 /5 3 /5 2 /5

Prices and Sizing

Along with the huge range of mattress types and models, shoppers will find a similarly broad spectrum of mattress prices. While the price spread can seem random at times, there are some consistent factors that go into a bed’s price tag:

  • The type of materials it uses
  • The thickness of each layer as well as the total mattress thickness
  • The use of specially formulated materials, including organic or eco-friendly ones
  • The addition of cooling features
  • Whether the mattress was made in the USA or overseas

In the Casper and Tempur-Pedic product lines, customers can find mattresses at a diverse set of price points. Their retail prices, before any promotions or discounts, are listed for each model and size in the tables below.

Casper

Casper Original Mattress
Casper Original Mattress Casper Original Hybrid Casper Wave Hybrid Casper Element Casper Nova Hybrid
Twin $895 $1,095 $1,795 $495
Twin XL $995 $1,195 $2,395 $545 $1,795
Full $1,195 $1,395 $2,745 $645 $2,145
Queen $1,295 $1,495 $2,895 $695 $2,295
King $1,695 $1,895 $3,495 $895 $2,895
California King $1,695 $1,895 $3,495 $895 $2,895

Sleep Foundation Special Offer

Up to 60% off

Tempur-Pedic

Tempur-Pedic TEMPUR-Adapt
TEMPUR-Adapt TEMPUR-Adapt Hybrid TEMPUR-ProAdapt TEMPUR-ProAdapt Hybrid TEMPUR-LuxeAdapt TEMPUR-LUXEbreeze TEMPUR-PRObreeze TEMPUR-PRObreeze Hybrid TEMPUR-Cloud
Twin $1699 $1699 $2,899 $2499 $1,699
Twin XL $1699 $1699 $2,899 $2499 $3,699 $5,099 $4,099 $4,099 $1,699
Full $2049 $2049 $3,249 $2849 $1,899
Queen $2199 $2199 $3,399 $2999 $4,199 $5,599 $4,599 $4,599 $1,999
King $2899 $2899 $4,099 $3699 $4,899 $6,299 $5,299 $5,299 $2,399
California King $2899 $2899 $4,099 $3699 $4,499 $6,299 $5,299 $5,299 $2,399
Split King $3398 $3398 $5,798 $4998 $7,398 $10,198 $8,198 $8,198 $3,398
Split California King $5,698 $4998 $7,398 $10,198 $8,198 $8,198

Sleep Foundation Special Offer

Ready to buy? Shop Tempur-Pedic mattresses

Tempur-Pedic is one of the higher-end mattress brands, so it comes as no surprise that Casper has a significant advantage when it comes to affordability. The lowest-price Tempur-Pedic mattresses are more expensive than all of the Casper models except the Wave Hybrid, and even the Wave Hybrid comes in with a price tag quite a bit less than numerous Tempur-Pedic models.

The Casper Original and Casper Hybrid are priced more competitively and in line with similarly designed mattresses from other brands on the market. In addition, the Casper Element offers a true entry-level mattress option with its budget-friendly price even in larger sizes.

Overall, shoppers who are working on a restricted budget will almost always be drawn to the Casper mattresses. People looking for a higher-end, luxury mattress will be better off looking at the Casper Nova Hybrid, Wave Hybrid, and the Tempur-Pedic offerings.

Trial, Warranty, and Delivery

Casper

Sleep Trial & Returns

100 Nights (30-Night Requirement)

Warranty

10 Year, Limited

Shipping

Free to Contiguous U.S. and Canadian Provinces

Tempur-Pedic

Sleep Trial & Returns

90 nights (30-night requirement)

Warranty

10 Year, Limited

Shipping

Free White Glove delivery to contiguous U.S.

If this is your first time shopping for a mattress online, it’s important to know some of the nitty-gritty details about how shipping, returns, and warranties work. In the next few sections, we give an overview of these topics and explain how they apply specifically for Casper and Tempur-Pedic.

Shipping

Shipping of a mattress purchased online can take place in one of two ways.

  • The most common method is mattress-in-a-box shipping, which means the bed is compressed in plastic and delivered inside a box to your home. To set it up, you carry the box to your bedroom, take the mattress out of the packaging, and allow it to decompress and reach its full size. This installation process is simple but may require two or three people for safe lifting of the box and positioning of the mattress. Mattress-in-a-box shipping, or standard shipping, is almost always free to customers in the contiguous United States.
  • White Glove delivery means that the mattress is brought to your home by a team of technicians. Those technicians handle the whole process including bringing the mattress inside and installing it in your bedroom. In most cases, this White Glove service also includes the removal of an existing mattress if needed. This service may be included or come with an extra cost, and it may not be available in all locations.

Casper Shipping Policies

All of the Casper beds come with free mattress-in-a-box shipping to the 48 contiguous U.S. states as well as Canada. The order usually arrives within five business days, although some areas may be eligible for expedited delivery for an extra cost. Shipping to Alaska, Hawaii, and select international countries is offered for an additional charge.

Casper provides an optional In-Home Delivery and Setup service. This includes installation of a Casper mattress plus removal of an old bed, and it costs $149.

Tempur-Pedic Shipping Policies

Delivery of a Tempur-Pedic mattress depends on the model.

The Cloud ships for free as a mattress-in-a-box to addresses within the contiguous United States. Shipping is offered to Alaska and Hawaii for an additional fee.

All of the other Tempur-Pedic mattresses come with free White Glove delivery for almost all customers in the contiguous U.S. This service includes both new mattress setup and old mattress removal. In some remote locations as well as Alaska and Hawaii, White Glove delivery comes with an extra charge.

Sleep Trial and Returns

To give shoppers peace of mind about buying a bed they’ve never seen in person, mattresses bought online almost always come with a generous sleep trial.

During a sleep trial, you can ask for a return and receive a refund. Some companies ask customers to wait for a stated period of time, usually a few weeks, to give the mattress a fair shake before asking for a return.

If a return is requested, the company may pick up the mattress or coordinate with you to donate it locally. In most cases, a full refund is offered, but in some cases, there may be charges for return shipping.

Casper Sleep Trial and Return Policy

Casper includes a 100-night sleep trial with all of their mattresses, and there is no mandatory break-in period, which means you can initiate a return at any point during the trial. Casper handles mattress pickup for returns and issues a full refund.

The only non-refundable costs are extra charges that may have been paid for expedited or In-Home Delivery and Setup.

Tempur-Pedic Sleep Trial and Return Policy

Tempur-Pedic provides a 90-night sleep trial for their mattresses but requests that customers keep the bed for at least 30 nights as a break-in period before asking for a return.

For customers who do choose to make a return, Tempur-Pedic will help coordinate pickup of the mattress but deducts a charge for return shipping from your refund.

Warranty

Mattress warranties are a form of purchase protection. They cover defects in materials and manufacturing, but it is important to know that covered defects do not include gradual wear-and-tear or inadvertent damage. If a mattress has a defect during the warranty, the company pledges to remedy the problem, although in some warranties, the customer may be responsible for some costs related to a warranty claim.

Casper Mattress Warranty

Casper has the same warranty for all of its mattresses. This warranty lasts for 10 years and obligates Casper to repair or replace a defective mattress at zero charge to the customer.

Tempur-Pedic Mattress Warranty

The Tempur-Pedic mattress warranty lasts for 10 years and includes the repair or replacement of a defective mattress. The only charge for customers is for any shipping costs associated with the warranty claim.

Still have questions?

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