Puffy is a direct-to-consumer, online mattress company that sells three all-foam mattresses. The Puffy mattresses include the original Puffy, the Puffy Lux, and the Puffy Royal. The Puffy Royal is the top of the Puffy line. It rates highest with sleepers, and its price is significantly higher than the price of the original Puffy. The Puffy Royal is on par with other luxury all-foam beds in terms of both quality and price.
All of the Puffy mattresses rate medium, or 5 out of 10, on the firmness scale. The Puffy Royal measures 14 inches thick, making it the thickest of the three Puffy mattresses. Within the Puffy Royal are four foam comfort layers, compared to three comfort layers in the Puffy Lux and two in the Puffy. All three beds contain a polyfoam support core.
A zoned polyfoam transitional layer makes the Puffy Royal stand out. The five zones in this layer make the Puffy Royal more comfortable by providing targeted support to the body parts that need it. Also, the construction of this layer introduces cooling airflow into the mattress.
The Puffy Royal is a 14-inch all-foam mattress that contains five layers. It comes in one firmness level, which is medium, or 5 out of 10 on the firmness scale. As a result, the Puffy Royal mattress rates highest with sleepers weighing under 230 pounds. Most people weighing more than 230 pounds will not find adequate support in the Puffy Royal.
Sleepers experience deep contouring around their body when lying on the Puffy Royal. The mattress’s comfort layers begin with a 1.5-inch top layer of close-conforming foam. This layer is infused with cooling gel beads in an effort to counteract the heat-trapping property of foam. Below it lies a 2-inch layer of polyfoam atop another polyfoam layer. This third layer is specifically designed with a wavy edge that allows airflow through the bed.
A standout layer of the Puffy Royal is the polyfoam transition layer. This layer is zoned, so it provides more support where sleepers need it most. The zoned transition layer prevents heavier body parts from sinking all the way down to the firmer polyfoam support core.
The Puffy Royal has a zippable, washable polyester cover. Like the other Puffy mattresses, this bed does not come with any customizable options, such as a pillow top or differing thickness levels.
The Puffy Royal is constructed with four foam comfort layers and a high-density support core, all made of polyfoam.
1.5″ Cooling Foam
Zoned SMT Polyfoam
The Puffy Royal is a luxury all-foam mattress, which is reflected in its price. Of the three Puffy mattresses offerings, the Royal costs the most. It costs over double the price of the original Puffy at all sizes and anywhere from a couple to several hundreds more dollars than the Puffy Lux, depending on the size.
Like the other Puffy mattresses, the Puffy Royal comes in one price per size, since there are no upgrade options.
|Twin||39" x 75"||14"||60 lbs.||$1645|
|Twin XL||39" x 80"||14"||60 lbs.||$1745|
|Full||54" x 75"||14"||85 lbs.||$2445|
|Queen||60" x 80"||14"||100 lbs.||$2695|
|King||76" x 80"||14"||130 lbs.||$2995|
|California King||72" x 84"||14"||130 lbs.||$2995|
The Puffy Royal excels at isolating motion, which makes it an attractive option for couples who share a bed. When a mattress isolates motion well, weight and movement on the mattress do not cause much motion to transfer across the mattress’s surface. As a result, sleepers aren’t generally bothered when their partner rolls over or gets in or out of bed.
Many all-foam mattresses isolate motion well because of the soft, conforming properties of foam. Foam is known for absorbing rather than transferring motion. Innerspring and hybrid mattresses often do not isolate motion as well because of their coil layer.
Pressure relief is an area in which the Puffy Royal succeeds. Sleepers generally do not experience pressure points when lying on this mattress. Weight is evenly distributed and the cushion of polyfoam cradles the body. As a result, many people who experience joint pain are interested in the Puffy Royal.
Side sleepers also benefit from pressure relief, which is why the Puffy Royal rates so highly with this group. When a mattress doesn’t properly support side sleepers, they develop pressure points in their hips, shoulders, and neck. The Puffy’s zoned transition layer helps prevent this from occurring by providing differing levels of support beneath different parts of the body.
Sleepers who tend to sleep hot might find themselves becoming overheated on the Puffy Royal. Polyfoam is known for trapping heat, and all-foam mattresses usually absorb more heat than innerspring and hybrid mattresses absorb.
The Puffy Royal does sleep cooler than some all-foam beds due to two features. The uppermost polyfoam comfort layer is infused with cooling gel beads. Another polyfoam comfort layer is molded into a unique design that allows for airflow through the mattress.
When it comes to edge support, the Puffy Royal is good, but not great. Its edges have some firmness and provide support, but can still buckle and fold under a person’s weight. The more someone weighs, the less adequate they will find the edge support of the Puffy Royal.
Edge support issues can limit sleepers from using the full surface of the mattress. People might avoid sitting or sleeping near the edge of the bed because they don’t want to risk rolling off. Soft edges can also make getting in and out of bed more difficult and increase a person’s risk of slipping.
Because the Puffy Royal is so deeply contouring, movement on top of the mattress can feel difficult. When foam conforms to the body, an impression forms within it. It can take several seconds for this body impression to bounce back, which inhibits movement. Sometimes people feel like they’ve sunk into a deeply contouring bed.
Innerspring, hybrid, and latex mattresses tend to promote ease of movement. The springier a mattress feels, the easier it is for a person to move on top of it. Responsive mattresses generally feel easier to roll over on or get out of.
The Puffy Royal rates lower on sex than other mattresses largely because its conforming properties inhibit movement. The deep contouring in this mattress can make changing positions difficult and the mattress can absorb movement rather than facilitate a “bounce.” The mediocre edge support of the Royal can also limit how much of the mattress’s surface is usable during sex.
When it comes to sex, the Puffy Royal does have one benefit: it is virtually silent. Couples will not have to worry about loud noises, such as the squeaking or creaking often associated with innerspring and hybrid mattresses.
The Puffy Royal off-gasses an average amount for an all-foam mattress. Off-gassing occurs when manufactured materials such as polyfoam release volatile organic compounds (VOCs) into the air. There is a chemical smell associated with off-gassing that does bother some individuals.
Customers can expect the Puffy Royal to emit a smell when it is first unboxed. People who are sensitive to smells might want to avoid the mattress for the first few hours or the first day after opening. The smell will diffuse and within a day or two, most people will no longer be able to smell an odor.
Side sleepers find more comfort in the Puffy Royal more than any other sleep position group does. The Puffy Royal provides a nice mix of comfort and support to sleepers in this group. With its zoned transition layer, the Royal gives differing levels of support to different body parts. As a result, side sleepers achieve spinal alignment on the bed. Pressure points that can form in hips, shoulders, and necks of side sleepers tend not to on this mattress.
That said, the amount a side sleeper enjoys the Puffy Royal is often directly related to how much they weigh. With its medium firmness level, the Royal works best for side sleepers weighing under 230 pounds. Side sleepers weighing under 130 pounds sleep the best of all sleepers who’ve tested this mattress. Although some side sleepers over 230 pounds like the Puffy Royal, many will find it isn’t firm enough for their needs.
Back sleepers weighing under 130 pounds tend to enjoy the Puffy Royal more than heavier back sleepers. They find that it provides the lumbar support they need while also feeling soft and conforming. Some who weigh over 130 pounds yet under 230 pounds also enjoy the Puffy Royal, but many in this group feel they sink in more deeply than they’d prefer.
Back sleepers that weigh over 230 pounds generally do not find that the Puffy Royal provides the lumbar support they need. A select few that prefer very soft mattresses might like the Puffy Royal. The vast majority, however, will want a mattress that is firmer and more supportive for their body weight.
Of all sleep position groups, stomach sleepers liked the Puffy Royal least. Sleepers weighing over 130 pounds don’t find much comfort in the Puffy. These sleepers would be better off with a firmer, less conforming mattress. When a mattress is too soft, it can fail to support the abdomens of stomach sleepers, creating an arch and discomfort in the lower back.
Some stomach sleepers that weigh under 130 pounds are fine with the Puffy Royal Even in this group, however, most sleepers desire more support. The softness and deep conforming characteristic of the Puffy Royal makes this bed an unpopular choice for most stomach sleepers.
|Under 130 lbs.||130-230 lbs.||Above 230 lbs.|
Although Puffy shares customer reviews publicly on their website, those reviews are not separated by mattress. The review setup makes it difficult for shoppers to determine exactly which comments are about the Puffy Royal. It appears that most reviews on the site are for the original Puffy, or that the reviewer doesn’t specify which mattress they purchased in their review.
Still, the reviews provide some insight into customers’ experiences. Many customers praise the Puffy mattresses in their reviews, stating that the bed they purchased is extremely comfortable and pressure relieving. A common theme in reviews is that the sleeper was experiencing pain at night on their old mattress, and now that pain is gone when they sleep on a Puffy mattress.
All of the reviews on Puffy’s website have 5 out of 5 stars. This suggests that Puffy is being selective about the reviews they publish and not publishing negative customer reviews.
A Puffy customer service person has written personal responses to nearly every review on their site. These comments show that Puffy is responsive to customers and prioritizes customer engagement.
Customers may only purchase the Puffy Royal from the Puffy website. Amazon doesn’t sell Puffy beds, nor are they available in any brick-and-mortar stores.
Customers in the contiguous U.S. can enjoy free standard shipping from Puffy. Those in Alaska and Hawaii must pay a shipping fee. International shipping isn’t available, even for a fee.
A Puffy mattress generally ships within 3 days of being ordered. The mattress is compressed and rolled, then placed in a box. Puffy doesn’t provide the option of white glove delivery, so all customers must unbox and set up their own mattresses or arrange for someone else to do so.
Puffy doesn’t offer White Glove delivery or old mattress removal. Customers must set up mattresses and dispose of their old mattresses themselves.
All Puffy mattresses come with a 101-night sleep trial. Customers must break in a mattress for 14 nights before they are able to initiate a return, however. This break-in period gives customers time to adjust to the mattress.
A full refund is given when a return is initiated within 101 nights. Puffy will make arrangements for the returned mattress to be picked up and donated. They do not keep returned mattresses. Customers do not have to pay any pickup or shipping fees associated with returns.
Puffy mattresses come with a lifetime warranty. Any time a customer experiences a defect in a mattress, Puffy will repair or replace it at no cost to the customer. Puffy does have certain warranty terms and conditions that must be met, however.
Using the Puffy Royal on an inadequate or incorrectly sized bed frame voids the warranty. Also, the warranty doesn’t cover damage that is the result of abuse or misuse. Mattress indentations that measure under 1.5 inches are considered a normal outcome over time and not covered by the warranty.
Puffy requests that customers make warranty claims through their online contact form. Customers making warranty claims are asked to provide order information along with photos or videos of the defective mattress.