Haven Premier Mattress Review

All-foam mattresses generally perform better than other mattress types in this category, which measures how much one sleeper will disturb another when rolling over, changing positions, or getting in or out of bed. The Haven Premier performs in line with these expectations, minimizing the amount of motion transfer that travels across the surface.

However, our testers report the Premier is slightly less effective in this area than other all-foam models. This is due in part to the slight bounciness of its gel-infused comfort layer. While unlikely to disturb the majority of sleepers, exceptionally light sleepers may be bothered by movement from their sleep partner.

The Haven Premier’s comfort layer provides even contouring and good pressure relief without hugging the body closely, as is the case with many memory foam mattresses.The transitional layer also prevents sleepers from sinking deeply into the mattress and coming into contact with the firmer support core.

Our testers reported feeling as though they were sleeping both “in” and “on” the bed.The mattress reduced pressure points regardless of sleep position. Combined with the medium firm feel, the mattress provides a balance of conforming and support to minimize next-day aches and pains. However, customers in search of memory foam’s signature cradling feeling may prefer a bed with deeper contouring and, potentially, a thicker comfort layer.

Compared with hybrid or innerspring models, all-foam mattresses tend to provide less temperature regulation. This is due to several factors, including poor airflow, high heat retention, and extra contact with the bed through contouring pressure relief.

The Haven Premier addresses these issues with a gel-infused comfort layer and ventilated support core. However, some testers still noticed heat retention on the surface. The majority of customers should find the Premier cool enough for a comfortable sleep, but very warm sleepers or those who live in warm climates may find the bed uncomfortable or stuffy over the course of a night.

This category measures how supportive a bed feels around its perimeter, both when sitting and sleeping close to the edge. While some customers find edge support to be less important than other factors, couples often find beds with poor edge support limit the amount of sleep surface they are able to enjoy. Customers with mobility concerns may also depend on edge support for comfortably getting in and out of bed.

The Haven Premier offers an average amount of edge support, allowing owners to sleep fairly close to the edge without feeling as though they might roll off. Our testers found that the mattress dips when they sat along the edges, but less so than some similarly priced all-foam competitors.

Foam beds have a reputation for being more difficult to move on than innerspring or hybrid models. These mattresses are reinforced with coil systems that prevent excessive sinkage, whereas foam can sink quite deeply. Thanks to a medium firm feel and all-polyfoam design, the Haven Premier will be easier to move across than many competing all-foam models. However, sleepers won’t receive the same support that they might from a coil mattress.

The majority of our testers found that the Haven Premier was comfortable to move across, and excessive sinkage was not a major issue for most.. However, customers with mobility concerns would likely be more comfortable in a bed that contours less and provides a more secure sleep surface.

To assess a bed’s suitability for sex, our team combines a range of factors. These include ease of movement, bounce, and edge support. When looked at through this lens, the Haven Premier’s performance is in line with many of its all-foam competitors.

Due to their tendency toward poor edge support and more restricted movement, all-foam mattresses tend to fare poorly here. The Haven Premier is slightly more suitable due to its more responsive comfort layer, which provides more bounce and slightly more traction than memory foam or less responsive polyfoam models. Though some couples may find the Premier does not meet their needs in this area, we expect that most customers will find its performance acceptable.

The Haven Premier emits some off-gassing odor when new, which is typical of an all-foam mattress.. Our testers found that the scent was strongest during setup, and within 12 hours the smells had faded enough for people to sleep comfortably. Within three days, they reported the odors had dissipated entirely.

Just like new cars, new mattresses have a distinct scent caused by the off-gassing of volatile organic chemicals, or VOCs. A byproduct of the manufacturing process, VOCs are mostly harmless but do carry an odor that can cause headaches for some people. However, the scent does fade quickly and they disappear completely over time.

The Haven Premier can be purchased through Haven’s official website, but not through Amazon or other third-party retailers. Shipping is available within the contiguous U.S. but Haven does not deliver to any other locations, including Alaska or Hawaii.

Haven offers free shipping throughout the contiguous U.S..

All Haven mattresses are made to order and shipped from South Carolina.. UPS Ground primarily coordinates these deliveries. Customers can expect to receive their new bed within four to 10 business days of placing their order. Queen, king and California king mattresses may also take longer to arrive, as Haven uses UPS Freight for heavier sizes.

The mattress is delivered compressed in a plastic sleeve, which is then placed within a protective box for shipping.

Haven does not offer White Glove delivery or old mattress removal. While the Haven weighs less than models with spring or coil support core, initial setup will still be easiest with more than one person.

Haven offers an 18-month sleep trial. This trial period is far longer than the standard sleep trial, giving customers a full year and a half to decide whether their new bed is comfortable enough to keep.

The company requires customers to break in their mattress for 30 nights after the delivery date, as it can take this long to adjust to a new bed. After 30 nights, Haven will issue a full refund for all returns and arrange for a no-charge pick-up of the mattress for disposal or donation.

Customers must call or email Haven to return their mattress, and their refund will be processed once the company receives the unwanted bed.

Haven offers a lifetime warranty for the Premier. This warranty is completely non-prorated, meaning the company will repair or replace any defective mattress for as long as the original buyer owns it.

Covered defects include:

1. Impressions in the surface measuring 1 inch or deeper
2. Splitting, cracking, or other deterioration that occurs despite proper handling and use
3. Manufacturing defects in the assembly of the cover

In order for a claim to be valid, the original buyer must retain possession of the mattress and use a suitable support system. The warranty does not cover ordinary wear-and-tear, softening of foam that normally occurs over time, or damage caused by the owner.

Should a claim be accepted, Haven will replace or repair your mattress as necessary. In case of one part of the mattress showing a defect, such as the cover developing flaws, Haven will replace that component rather than replacing the entire mattress.